Does Otsimo offer refunds?

Otsimo has a 2-day refund policy. After your purchase, you have two days to try our apps and decide if they suit your needs.

If you are in two days period (in other words, eligible for a refund), you can get your refund through the payment providers.

Google Play Store:

All billings for in-app purchases are handled by Google. For refund requests of subscriptions through Play Store, you will need to reach out to Google directly.

Even though it’s at their discretion, they are typically able to honour all refund requests within 2 days after the day of purchase. You can contact Play Store Customer Support directly at Google Play Customer Support Link.

Note: App developers are not eligible to issue a refund for you or on your behalf.

iTunes App Store:

All billings for in-app purchases are handled by Apple. For refund requests of subscriptions through iTunes, you will need to reach out to Apple directly.

Even though it’s at their discretion, they are typically able to honour all refund requests within 2 days after the day of purchase. You can contact iTunes Customer Support directly at Apple App Store Customer Support Link.

Note: App developers are not eligible to issue a refund for you or on your behalf.

Otsimo’s Website:

All billings for in-app purchases are handled by us. For refund requests of subscriptions through our website, you will need to sign in to your account. After sign in, click settings > my subscription. On this page, you can see your subscription status and request a refund.

We are able to honour all refund requests within 2 days after the day of purchase. You can contact our website support directly: [email protected]