Where can I see my subscription status? Am I going to need to pay again?

August 2, 2017

Where can I see my subscription status? Am I going to need to pay again?

To see information about the details of subscriptions and trials through Google Play and iTunes, read below;

Sign up through iTunes:

You can use iTunes account settings on your device to check the status of your subscription or trial. To cancel your subscription through your device Settings, follow these instructions:

  1. On your iPhone or iPad, go to Settings
  2. Choose iTunes & App Store
  3. Tap the View Apple ID, you can find it in the Apple ID which is located at the top of the screen. If it’s required, sign in.
  4. You will access to the Account Settings page where you can find the Subscription options and see your Otsimo subscription.
  5. You can see that the Otsimo subscription is listed on the screen. You can see the expiration date on the list if your trial or subscription has been canceled. Otherwise, the renewal date of your subscription with the price which you need to pay and a “Cancel Subscription” button appears on the screen.

Sign up through Google Play:

You can use Google Play account on your device to check the status of your subscription or trial. To cancel your subscription through your device, follow these instructions:

  1. Open the Google Play store application.
  2. Tap the hamburger icon in the upper right-hand corner.
  3. Tap ‘Subscriptions’
  4. Go to Otsimo subscription. (If Otsimo is not listed on the screen, it means, your subscription or free trial is not activated.)
  5. You will the expiration date if it has been canceled. Otherwise, the renewal date of your subscription with the price which you need to pay and an option to cancel appears on the screen.

For further assistance, please contact us! Our team is here to help you, and we will be more than happy to help you out!

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This post does not provide medical advice. See Additional Information.

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