Getting a Refund from Apple App Store/iTunes

Note: App developers are not eligible to issue a refund for you or on your behalf.

Otsimo has a 2-day refund policy. After your purchase, you have two days to try our apps and decide if it suits your needs.

If you are in two days period (in other words, eligible for a refund), you can get your refund through the payment providers.

If the item you purchased is not working as expected or cannot be used, then some of the recent App Store and iTunes Store purchases might be eligible for a refund.

If you are eligible for a it, Apple will refund your payment within 30 days.

Getting a refund from Apple App Store/iTunes

Please visit the address below for more information about refunds: https://support.apple.com/en-us/HT204084

If you can’t find an item in your purchase history, here is what you need to do. Keep in mind that you need to sign in with the same Apple ID that you purchased the application with.

Also it is important check if another Apple ID (of one of your family members) is using the same credit card as their payment method, and the payment belongs to them.

Last Updated: 15 September 2021

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This post does not provide medical advice. See Additional Information.

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