I can’t access anything! I have bought a subscription but everything is still locked! (Android and iOS)

We are sorry for this disturbing situation. We are not sure about the reason of your problem, but we assume you have updated the application and your subscription ID is not recognized by the app. Please contact us with your Otsimo email. We will guide you step by step on restoring your purchase.

Send an email to us info@otsimo.com

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This post does not provide medical advice. See Additional Information.

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